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These Terms and Conditions, together with any other documents referred to herein (unless otherwise stated), set out the terms of use governing your use of this website, www.wearehelgi.com (“Our Site”). It is recommended that you print a copy of these Terms and Conditions for your future reference.\nThese Terms and Conditions were last updated March 2026. \nYour agreement to comply with these Terms and Conditions is indicated by your use of Our Site. If you do not agree to these Terms and Conditions, you must stop using Our Site immediately.\nThe following document[s] also apply to your use of Our Site:\n•\tOur Privacy Policy, available at www.wearehelgi.com/privacy-policy. This is also referred to below in Parts 3 and 15.\n•\tOur Cookie Policy, available at www.wearehelgi.com/cookie-policy. This is also referred to below in Part 15.\n•\tOur Acceptable Usage Policy, available at http://www.wearehelgi.com/terms-and-conditions. This is also referred to below in Parts 3 and 14.\nWe do not sell goods, services, or digital content through Our Site. No Part of Our Site constitutes a contractual offer capable of acceptance. Our Terms & Conditions will apply to sales conducted via the telephone and email and do not relate to your use of Our Site.\n\n1.\tDefinitions and Interpretation \n1.1\tIn these Terms and Conditions, unless the context otherwise requires, the following expressions have the following meanings:\n\n“Contact Tools”\tmeans any online communications facility that We make available on Our Site enabling you to contact Us including, but not limited to, contact forms and live chat;\n“Content”\tmeans any and all text, images, audio, video, scripts, code, software, databases, and any other form of information capable of being stored on a computer that appears on, or forms part of, Our Site; and\n“We/Us/Our”\tmeans Helgi Limited.\n\n2.\tInformation About Us\n2.1\tOur Site is operated by Helgi Limited. We are a limited company registered in England and Wales under company number 13319394. Our registered address is 3rd Floor The Coade, 98 Vauxhall Walk, London, United Kingdom, SE11 5EL and Our main trading address is Pluto House, 6 Vale Avenue, Royal Tunbridge Wells TN1 1DJ.\n2.2\tWe are a member of ICO, Property Ombudsman, Tenancy Deposit Service\n\n3.\tHow to Contact Us and Your Use of Our Contact Tools\n3.1\tTo contact Us by email, please email Us at hello@wearehelgi.com or to contact Us by telephone, please call Us on +44 (0)204 524 5959.\n3.2\tWhen using Our Contact Tools or contacting Us by any other means, the following rules apply, and you must not communicate, submit, or otherwise do anything that:\na)\tis sexually explicit\nb)\tin any way sexualises minors (including, but not limited to, child sexual abuse material);\nc)\tis obscene, deliberately offensive, hateful, or otherwise inflammatory;\nd)\tpromotes violence;\ne)\tpromotes, encourages, incites, or supports acts of terrorism;\nf)\tpromotes or assists in any form of unlawful activity;\ng)\tis defamatory of another person;\nh)\tbullies, insults, intimidates, or humiliates another person;\ni)\tdiscriminates against, or is in any way defamatory of, any person, group, or class of persons; race; nationality; gender; gender identity; sexual orientation; religious or philosophical beliefs; disability; or age;\nj)\tis intended or otherwise likely to threaten, harass, annoy, alarm, inconvenience, upset, or embarrass another person;\nk)\tis calculated or otherwise likely to deceive;\nl)\tis intended or otherwise likely to infringe (or threaten to infringe) another person’s right to privacy or otherwise uses their personal information in a way that you do not have a right to;\nm)\tmisleadingly impersonates any person or otherwise misrepresents your identity or affiliation in a way that is calculated to deceive [(obvious parodies are not included in this definition provided that they do not breach any of the other content standards in this Part 3)];\nn)\timplies any form of affiliation with Us or any other party where there is none;\no)\tinfringes, or assists in the infringement of, the intellectual property rights (including, but not limited to, copyright, designs, patents, trade marks, and database rights) belonging to Us or any other party;\np)\tis in breach of any legal duty owed to another party including, but not limited to, contractual duties and duties of confidence.\n3.3\tWe may monitor any and all communications made using Our Contact Tools.\n3.4\tAny personal information sent to Us, whether via Our Contact Tools or otherwise (including, but not limited to, your name and contact details) will be collected, used, and held in accordance with your rights and Our obligations under data protection law, as set out in Our Privacy Policy, available from www.wearehelgi.com/privacy-policy\n\n4.\tAccess to Our Site\n4.1\tAccess to Our Site is free of charge.\n4.2\tIt is your responsibility to make the arrangements necessary in order to access Our Site.\n4.3\tAccess to Our Site is provided on an “as is” and on an “as available” basis. We may suspend or discontinue Our Site (or any part of it) at any time. We do not guarantee that Our Site will always be available or that access to it will be uninterrupted. If We suspend or discontinue Our Site (or any part of it), We will try to give you reasonable notice of the suspension or discontinuation.\n\n5.\tChanges to Our Site\nWe may alter and update Our Site (or any part of it) at any time as required. \n6.\tChanges to these Terms and Conditions\n6.1\tWe may alter these Terms and Conditions at any time. If We do so, details of the changes will be highlighted at the top of this page. As explained above, your use of Our Site constitutes your acceptance of these Terms and Conditions. Consequently, any changes made to these Terms and Conditions will apply to your use of Our Site the first time you use it after the changes have been implemented. You are therefore advised to check this page every time you use Our Site.\n6.2\tIf any part of the current version of these Terms and Conditions conflicts with any previous version(s), the current version shall prevail unless We explicitly state otherwise.\n\n7.\tInternational Users\nOur Site is intended for users in the United Kingdom only. We do not warrant or represent that Our Site or its Content are available in other locations or are suitable for use in other locations.\n\n8.\tHow You May Use Our Site and Content (Intellectual Property Rights)\n8.1\tAll Content included on Our Site and the copyright and other intellectual property rights in that Content belongs to or has been licensed by Us, unless specifically labelled otherwise. All Content is protected by applicable United Kingdom and international intellectual property laws and treaties.\n8.2\tYou may access, view, and use Our Site in a web browser (including any web browsing capability built into other types of software or app) and you may download Our Site (or any part of it) for caching (this usually occurs automatically).\n8.3\tYou may print one copy and download extracts of any page(s) from Our Site for personal use only.\n8.4\tYou may not modify the printed copies or downloaded extracts in any way. Images, video, audio, or any other Content downloaded from Our Site must not be used separately from accompanying text.\n8.5\tOur status as the owner and author of the Content on Our Site (or that of identified licensors, as applicable) must always be acknowledged.\n8.6\tYou may not use any Content saved or downloaded from Our Site for commercial purposes without first obtaining a licence from Us (or Our licensors, as applicable). This does not prevent the normal access, viewing, and use of Our Site for general information purposes by business users or consumers.\n8.7\tYou may access, view, and use Our Site in a web browser (including any web browsing capability built into other types of software or app) and you may download Our Site (or any part of it) for caching (this usually occurs automatically).\n8.8\tYou may print copies and download extracts of any page(s) from Our Site for personal use\n8.9\tOur status as the owner and author of the Content on Our Site (or that of identified licensors, as applicable) must always be acknowledged.\n8.10\tNothing in these Terms and Conditions limits or excludes the provisions of Chapter III of the Copyright, Designs and Patents Act 1988, ‘Acts Permitted in Relation to Copyright Works’, which provides exceptions allowing certain uses of copyright material including (but not limited to) non-commercial research and private study; text and data mining for non-commercial research; criticism, review, and reporting current events; teaching; accessibility; time-shifting; and parody, caricature, and pastiche. Further information is available from the UK Intellectual Property Office.\n\n9.\tLinks to Our Site\n9.1\tYou may only link to the homepage of Our Site, www.wearehelgi.com. Linking to other pages on Our Site requires our express written permission.\n9.2\tLinks to Our Site must be fair and lawful. You must not take unfair advantage of Our reputation or attempt to damage Our reputation.\n9.3\tYou must not link to Our Site in a manner that suggests any association with Us (where there is none) or any endorsement or approval from Us (where there is none).\n9.4\tYour link should not use any logos or trademarks displayed on Our Site without Our express written permission.\n9.5\tYou must not frame or embed Our Site on another website without Our express written permission.\n9.6\tYou may not link to Our Site from another website the main content of which is unlawful; obscene; offensive; inappropriate; dishonest; defamatory; threatening; racist, sexist, or otherwise discriminatory; that promotes violence, racial hatred, or terrorism; that infringes intellectual property rights; or that We deem to be otherwise objectionable.\n\n10.\tLinks to Other Sites\n10.1\tLinks to other websites may be included on Our Site. Unless expressly stated, these sites are not under Our control. We accept no responsibility or liability for the content of third-party websites.\n10.2\tThe inclusion of a link to another website on Our Site is for information purposes only and does not imply any endorsement of that website or of its owners, operators, or any other parties involved with it.\n\n11.\tDisclaimers\n11.1\tNothing on Our Site constitutes professional advice on which you should rely. It is provided for general information purposes only.\n11.2\tTo the extent permitted by law, We make reasonable efforts to ensure that the Content on Our Site is complete, accurate, and up to date, but We make no warranties, representations, or guarantees (express or implied) that this will always be the case.\n11.3\tIf you are a business user, We exclude all implied representations, warranties, conditions, and other terms that may apply to Our Site and Content.\n11.4\tAs set out above, no Part of Our Site is intended to constitute a contractual offer capable of acceptance. We do not sell goods, services, or digital content through Our Site. The details of goods and services provided on Our Site are provided for general information purposes only.\n11.5\tWe make every reasonable effort to ensure that all representations and descriptions of goods and services shown on Our Site correspond to the actual goods and services available. Minor variations may occur as follows:\n11.6\tThere may be minor differences between goods pictured on Our Site and the actual goods available. Images of goods are for illustrative purposes only. There may be slight differences in colours due to the differences between the displays of different devices used to view Our Site. Other minor differences may include measurements, amenities, fixtures & fittings, availability, and condition.\n\n12.\tOur Liability\n12.1\tNothing in these Terms and Conditions excludes or restricts Our liability for fraud or fraudulent misrepresentation, for death or personal injury resulting from negligence, or for any other forms of liability which cannot be lawfully excluded or restricted.\n12.2\tIf you are a business user (i.e. you are using Our Site in the course of business or for commercial purposes), to the fullest extent permissible by law, We accept no liability for any loss or damage, whether foreseeable or otherwise, in contract, tort (including negligence), for breach of statutory duty, or otherwise, arising out of or in connection with the use of (or inability to use) Our Site or the use of or reliance upon any Content included on Our Site.\n12.3\tIf you are a business user, We accept no liability for loss of profit, sales, business, or revenue; loss of business opportunity, goodwill, or reputation; loss of anticipated savings; business interruption; or for any indirect or consequential loss or damage.\n12.4\tOur Site is intended for non-commercial use only. If you are a consumer, you agree that you will not use Our Site for any commercial or business purposes and that We shall have no liability to you for any business losses as set out above.\n12.5\tIf you are a consumer and digital content from Our Site damages other digital content or a device belonging to you, where that damage is caused by Our failure to use reasonable skill and care, We will either compensate you or repair the damage.\n\n13.\tViruses, Malware, and Security\n13.1\tWe exercise reasonable skill and care to ensure that Our Site is secure and free from viruses and malware; however, We do not guarantee that this is the case.\n13.2\tYou are responsible for protecting your hardware, software, data, and other material from viruses, malware, and other internet security risks.\n13.3\tYou must not deliberately introduce viruses or other malware, or any other material which is malicious or technologically harmful either to or via Our Site.\n13.4\tYou must not attempt to gain unauthorised access to any part of Our Site, the server on which Our Site is stored, or any other server, computer, or database connected to Our Site.\n13.5\tYou must not attack Our Site by means of a denial of service attack, a distributed denial of service attack, or by any other means.\n13.6\tBy breaching the provisions of Parts 13.3 to 13.5, you may be committing a criminal offence under the Computer Misuse Act 1990. Any and all such breaches will be reported to the relevant law enforcement authorities and We will cooperate fully with those authorities by disclosing your identity to them. Your right to use Our Site will cease immediately in the event of such a breach.\n\n14.\tAcceptable Usage of Our Site\n14.1\tIn addition to these Terms and Conditions, Our Acceptable Usage Policy, available at http://www.wearehelgi.com/terms-and-conditions, also applies to your use of Our Site and, in particular, your use of Our Contact Tools as explained in Part 3.\n14.2\tYou may only use Our Site in a lawful manner:\na)\tYou must ensure that you comply fully with any and all local, national, or international laws and regulations that apply;\nb)\tYou must not use Our site in any way, or for any purpose, that is unlawful or fraudulent; and\nc)\tYou must not use Our Site to knowingly send, upload, or in any other way transmit data that contains any form of virus or other malware or any other code designed to adversely affect computer hardware, software, or data of any kind.\n14.3\tIf you fail to comply with the provisions of this Part 14, you will be in breach of these Terms and Conditions. We may take one or more of the following actions in response:\na)\tSuspend or terminate your right to use Our Site;\nb)\tIssue you with a written warning;\nc)\tTake legal proceedings against you for reimbursement of any and all relevant costs on an indemnity basis resulting from your breach;\nd)\tTake further legal action against you, as appropriate;\ne)\tDisclose such information to law enforcement authorities as required or as We deem reasonably necessary; and/or\nf)\tAny other actions which We deem reasonably appropriate (and lawful).\n14.4\tWe hereby exclude any and all liability arising out of any actions that We may take (including, but not limited to those set out above in Part 14.3) in response to your breach.\n\n15.\tHow We Use Your Personal Information\nWe will only use your personal information as set out in Our Privacy Policy, available from http://www.wearehelgi.com/privacy-policy and Our Cookie Policy, available from http://www.wearehelgi.com/cookie-policy \n\n16.\t[Communications from Us\n16.1\tIf We have your contact details, We may send you important notices by email from time to time. Such notices may relate to matters including, but not limited to, changes to Our Site or to these Terms and Conditions.\n16.2\tWe will not send you marketing emails without your express consent. If you do consent to marketing, you may opt out at any time. All marketing emails from Us include an unsubscribe link. If you opt out of emails from Us, it may take up to 5 working days for your request to take effect and you may continue to receive emails during that time.\n16.3\tFor questions or complaints about communications from Us, please contact Us using the details above in Part 3.\n\n17.\tLaw and Jurisdiction\n17.1\tThese Terms and Conditions, and the relationship between you and Us (whether contractual or otherwise) shall be governed by, and construed in accordance with, English law.\n17.2\tIf you are a consumer, you will benefit from any mandatory provisions of the law in your country of residence. Nothing in Part 17.1 takes away from or reduces your legal rights as a consumer.\n17.3\tIf you are a consumer, any dispute, controversy, proceedings, or claim between you and Us relating to these Terms and Conditions or to the relationship between you and Us (whether contractual or otherwise) shall be subject to the jurisdiction of the courts of England, Wales, Scotland, or Northern Ireland, as determined by your residency.\n17.4\tIf you are a business user, any dispute, controversy, proceedings, or claim between you and Us relating to these Terms and Conditions or to the relationship between you and Us (whether contractual or otherwise) shall be subject to the exclusive jurisdiction of the courts of England and Wales.\n",{"id":360,"title":361,"description":10,"og_share_image":362},15,"Terms & Conditions | Helgi",{"data":10},1789483605090]