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£1,500/month",{"data":10},{"pagination":348},{"page":5,"pageSize":349,"pageCount":5,"total":163},25,{"title":293,"slug":295,"createdAt":299,"updatedAt":300,"publishedAt":301,"pre_content":351,"modules":352,"meta":356},[],[353],{"id":231,"__component":354,"heading":10,"text":355,"cta_button":10,"padding":10},"content.text","Helgi Limited\nPluto House, 6 Vale Avenue\nRoyal Tunbridge Wells\nTN1 1DJ\nUnited Kingdom\nEmail: [hello@wearehelgi.com](mailto:hello@wearehelgi.com)\n\nLast updated: March 2026\n\nHelgi understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of everyone who visits this website, [www.wearehelgi.com](http://www.wearehelgi.com) (“Our Site”) and will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.\n\nPlease read this Privacy Policy carefully and ensure that you understand it.\n\nDefinitions and Interpretation\nIn this Policy the following terms shall have the following meanings:\n\n“Account” means an account required to access and/or use certain areas and features of Our Site;\n“Cookie” means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in Part 14 below; and\n“Cookie Law” means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003\n\nInformation About Us\nOur Site is owned and operated by Helgi Limited, a company registered in England under company number 13319394.\nRegistered address: 3rd Floor The Coade, 98 Vauxhall Walk, London, United Kingdom, SE11 5EL\nData Protection Officer: Matthew Bates\nEmail address: [hello@wearehelgi.com](mailto:hello@wearehelgi.com)\nTelephone number: +44 (0)204 524 5959\n\nWe are a member of ICO, Property Ombudsman, Tenancy Deposit Service.\n\n1. What Does This Policy Cover?\n   This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.\n\n2. What Is Personal Data?\n   Personal data is defined by the UK GDPR and the Data Protection Act 2018 as any information relating to an identifiable person who can be directly or indirectly identified.\n   Personal data includes information such as your name and contact details, as well as identification numbers, electronic location data, and other online identifiers.\n\n3. What Are My Rights?\n   Under the Data Protection Legislation, you have the following rights:\n\n4. The right to be informed about our collection and use of your personal data.\n\n5. The right to access the personal data we hold about you.\n\n6. The right to have your personal data rectified if it is inaccurate or incomplete.\n\n7. The right to be forgotten, meaning you can request deletion of your personal data.\n\n8. The right to restrict processing of your personal data.\n\n9. The right to object to us using your personal data for specific purposes.\n\n10. The right to withdraw consent at any time.\n\n11. The right to data portability.\n\n12. Rights relating to automated decision-making and profiling, which we do not use.\n\nFor more information or to exercise your rights, contact us using the details provided below.\n\nIt is important that your personal data is accurate and up to date. Please inform us of any changes.\n\nYou have the right to lodge a complaint with the Information Commissioner’s Office, although we encourage you to contact us first.\n\nWhat Data Do You Collect and How?\nWe may collect the following data:\n\nIdentity information including name and date of birth via forms\nContact information including address, email address, and phone number via forms\nPayment information including card details and bank account details via forms\n\nHow Do You Use My Personal Data?\nWe use personal data with a lawful basis as required by law.\n\nRegistering you on Our Site: name, email address, address for security purposes\nProviding and managing your account: name, email address, address, phone number for communication\nProviding access to Our Site: name, email address, phone number for communication and security\nManaging payments: name, email address, address, payment details for processing payments (we do not store card details)\nCommunicating with you: name, email, phone, address\nSending marketing (if opted in): name, email, phone, address\n\nWe may also contact you with marketing information where permitted by law. You can opt out at any time by emailing [hello@wearehelgi.com](mailto:hello@wearehelgi.com).\n\nWe will only use your data for the purposes it was collected unless a compatible purpose applies. If required by law, we may process your data without your knowledge or consent.\n\nHow Long Will You Keep My Personal Data?\nWe retain personal data for up to ten years from the last communication.\n\nThis applies to identity, contact, business, payment, and profile information.\n\nHow and Where Do You Store or Transfer My Personal Data?\nWe only store or transfer personal data to countries that provide an adequate level of protection.\n\nDo You Share My Personal Data?\nWe may share your data with companies in our group and third parties involved in managing your property or services, including maintenance, finance, surveying, insurance, utilities, and local authorities, all based in the UK.\n\nWe ensure all third parties handle your data securely and lawfully.\n\nIf our business is sold or transferred, your data may be included in that transfer.\n\nWe may also share data if required by law or legal proceedings.\n\nHow Can I Control My Personal Data?\nYou can restrict how your data is used, particularly for marketing. You can unsubscribe via email links or your account settings.\n\nYou may also register with UK preference services such as TPS, CTPS, and MPS to limit unsolicited marketing.\n\nCan I Withhold Information?\nYou can access some parts of our site without providing personal data, but full functionality may require it.\n\nYou can also restrict cookie usage.\n\nHow Can I Access My Personal Data?\nYou can request access to your personal data by making a subject access request in writing.\n\nThere is usually no charge unless requests are excessive.\n\nWe will respond within one month, or up to three months for complex requests.\n\nHow Do You Use Cookies?\nWe use cookies to improve your experience and services.\n\nYou will be asked for consent before cookies are placed. You can refuse cookies, but some features may not function properly.\n\nYou can manage cookies through your browser settings and delete them at any time.\n\nHow Do I Contact You?\nEmail: [hello@wearehelgi.com](mailto:hello@wearehelgi.com)\nTelephone: +44 (0)204 524 5959\nPostal address: Helgi Limited, Pluto House, 6 Vale Avenue, Royal Tunbridge Wells, TN1 1DJ\n\nChanges to this Privacy Policy\nWe may update this policy from time to time. Changes will be posted on our website, and continued use of the site implies acceptance of those changes.",{"id":263,"title":357,"description":10,"og_share_image":358},"Privacy Policy | Helgi",{"data":10},1789122651873]